No Heat Checklist

Should your furnace stop working, check the following before calling for service:

  • First, raise the thermostat to 30ºC or raise the thermostat 5ºC above the current room temperature.
  • Make sure the master burner switch is in the ON position.
  • Check the fuse boxes for blown fuses or circuit panel for tripped circuits. Use only replacement fuses of the correct amperage.
  • Check the oil tank gauge.
  • Make sure the tank valve is open.
  • Press the RELAY RESET button on the relay box (usually mounted on furnace wall, burner or smoke pipe). PRESS ONCE ONLY. DO NOT PRESS A SECOND TIME.
  • After resetting the relay, if you hear a "buzz" or "hum" from the burner, press the OVERLOAD button on the oil burner motor to start again.
  • If you're out of fuel oil, please call My Service Oil Company at 1-800-466-1922