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Frequently Asked Questions

What percentage of your fuel is biofuel?

While most home heating oil contains 5% biofuel or more, our fuel contains less than 1%—and often none at all. This provides a cleaner-burning alternative for customers seeking low-biofuel heating options.

 

What payment methods do you accept?

We currently accept:

  • Checks

  • Credit cards

  • PayPal (for prepaid deliveries)

We’re working on expanding our payment options. If you have a specific payment need, please contact our dispatch team to discuss available alternatives.

 

How soon can I get my delivery?

Deliveries can be scheduled as early as the next business day, or for a specific date and time that works best for you. We aim to provide fast, reliable service that fits your schedule.

 

Do you provide heating service or maintenance?

We do not offer service or maintenance directly, but we recommend:

Mercado Heating & Air Conditioning
(978) 602-2441

They provide reliable, professional service for heating systems in our service area.

 

Do you offer bulk pricing?

Yes, we offer bulk discounts on larger orders.
Please contact our dispatch team at (978) 466-1922 to get a custom quote.

 

Do you offer discounts for military personnel or senior citizens?

Yes, we proudly offer the following discounts:

  • Military Discount: 3¢ off per gallon

  • Senior Discount: 2¢ off per gallon

Be sure to mention your eligibility when placing your order.

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